Privacy Policy

This page describes the methods and logic of the processing of personal data of users who consult this website (hereinafter, also the Site).


Pursuant to the European Regulation n. 679/2016 (hereinafter "Regulation"), Naturae Plena invites you to carefully read this Privacy Policy which contains important information on the protection of your Personal Data.

The processing of your Personal Data will be based on principles of correctness, lawfulness, transparency, purpose limitation and conservation, minimization and accuracy, integrity and confidentiality, in accordance with the provisions of the Regulation.


Pursuant to the Regulations, Naturae Plena informs you that any Personal Data you provide will be processed in compliance with the aforementioned legislation and according to the criteria indicated below.


The Data Controller of Personal Data is Naturae Plena (hereinafter "NP" and / or "Owner") in the person of the legal representative.


The following categories of Personal Data will be processed by the NP:

  • Personal data
  • Contact details (email, address, telephone number)
  • Geo-localization and / or internet browsing data collected through the cookies installed on your computer or mobile device (for more information see the Cookie Policy)
  • Bank data useful for managing the commercial relationship
  • Photographic images and / or video footage

In addition to the aforementioned categories of Personal Data, further data shared by you on the pages of the social networks dedicated to NP (Facebook, Twitter, Instagram, etc.) may be processed, for the management of which we refer to the third parties that provide these services. Among the data collected through the social networks there are, for example, likes, comments, and in general any content and information that you may have published on the pages and / or accounts owned and directly attributable to NP.

The data provided will be processed for the purposes referred to in this Notice and will be stored in such a way as to ensure full respect for privacy.


The processing of the Personal Data you provide will take place in compliance with the current regulations on the processing of Personal Data. Your data will be collected and processed for the following purposes:

  • Insertion in our database: the Personal Data you provide will flow into our database and will be used to carry out statistical analyzes, in an aggregate manner, on the composition of the database itself. The provision of data is optional. The legal basis of the processing is the consent of the interested party, which can be revoked at any time.
  • Registration on the Website: the registration procedure on our Website, by creating an account or using an existing social network account, is aimed at allowing you to use the Website as a "Registered User" and to access a series of exclusive services offered through it. The provision of data is optional. The legal basis of the processing is the consent of the interested party, which can be revoked at any time.
  • Purchase of products and services: by using our Website you can purchase the products and services both as a Registered User (and in this case you will not have to re-enter all your Personal Data at each purchase) and as a Unregistered User (re-entering all the data needed to complete the purchase from time to time). Both cases will involve the processing of your Personal Data.

Your Personal Data will be processed in order to manage orders and payments and to carry out the consequent administrative-accounting obligations as well as to contact you for any communications relating to the purchases themselves (for example, information on the progress of your orders). The provision of data is optional, but necessary to complete the purchase order. The legal basis of these treatments is the execution of the Contract.

3.1 Additional Purposes:
  • Participation in events and promotional initiatives: subject to your express consent, we may process your Personal Data in order to allow your participation in competitions and prize operations, take advantage of discounts or promotions reserved for customers, subscribe to our newsletter, receive commercial communications and promotional initiatives. The legal basis of these treatments is the consent of the interested party, which can be revoked at any time.
  • Profiling activities: subject to your express consent, we will be able to process your Personal Data for profiling purposes, i.e. to carry out market analyzes and data processing for statistical purposes as well as analyzing or predicting your tastes, potential habits and consumption choices in order to offer them. customized products, services, promotions and commercial communications. The legal basis of this treatment is the consent of the interested party, which can be revoked at any time. The profiling activity could also be carried out through the use of proprietary and third-party cookies. We invite you to read our Cookie Policy. This treatment may be carried out on condition that you provide further specific and optional consent.
  • Any further purpose in relation to which you have expressly given your consent, which can be revoked at any time.

The provision of your Personal Data is optional. However, failure to communicate your Personal Data could compromise the possibility of using some services (e.g. to place orders and purchases, to participate in competitions and prize operations; to send newsletters, etc.).

The mandatory or optional nature of the provision will be indicated from time to time by means of notices or by the use of symbols (eg "*") placed alongside the information whose provision is mandatory to pursue the respective purpose.


Your Personal Data will be processed in accordance with the provisions of the regulations in force regarding the processing of Personal Data both with the aid of electronic and automated means and with manual methods. Your data will be processed in a manner designed to guarantee maximum security and confidentiality and only by persons trained and authorized to process them. The Data Controller adopts adequate technical and organizational measures to guarantee a level of security adequate to the risk of processing.


Your Personal Data may be made accessible, for the aforementioned purposes, to employees and collaborators of NP, in Italy and abroad.

The Personal Data you provide may be disclosed to third-party companies that carry out activities in Italy and abroad on behalf of the Data Controller, as Data Processors.

The Data Controller has drawn up a list of Data Processors, constantly updated, which he makes available to you by contacting him at the addresses indicated in point 10 of this Notice.

Finally, your data may be transmitted to the judicial authority where necessary and in the cases provided for by law.


The Personal Data you provide will flow into our database and will be kept for the following periods:

The Personal Data provided by you and acquired by us as a prospect (subject with whom there is no relationship relating to the supply of goods or services) will be stored in our databases for 24 months and subsequently deleted if there is no further contact.

Registration on the Website: The Personal Data you provide to register on the Website will be kept for the entire duration of your registration on the Website. In case of inactivity for 24 months, your Account will be deleted.

The billing data will be kept for a period of time to guarantee the correct execution of the contract and in any case for a further 10 years for the purpose of fulfilling the related administrative and tax obligations.

The data collected for the management of competitions and prize operations will be kept for the entire duration of the prize operation and for a period of time to guarantee its correct execution. This is without prejudice to the fulfillment of administrative and fiscal obligations in relation to which the data retention period is that required by law.

The data collected for profiling purposes and for the purpose of sending promotional-advertising material will be kept respectively for a period of time not exceeding 12 and 24 months or for any other period indicated by the supervisory authorities.


NP does not normally intend to collect Personal Data from minors or deliberately establish communication with them. For this reason, we encourage parents to actively monitor the online activities of children under the age of sixteen.

Nevertheless, in the event that we have to contact a minor, we will take every possible measure to offer parents or parental authority the possibility to grant their consent before using the personal data of the minor, except in the case of whether it is a question of answering a question from the latter or solving a request from him.


You may at any time exercise the rights provided for in Articles 15 and following of the Regulation, including:

a) the right to obtain confirmation of the existence or not of personal data concerning you, even if not yet recorded, and their communication in an intelligible form;

b) the right to withdraw the consent given by you in relation to the purposes of the processing at any time;

c) the right to obtain access, rectification, cancellation, limitation of the processing and portability of personal data;

d) the right to oppose the processing at any time you want;

e) the right to appeal before the competent supervisory authority, if it considers that the processing of your data is contrary to the legislation in force.


In the event that you wish to exercise the aforementioned rights, or wish to receive further clarifications regarding the processing of your personal data, you can write to the Data Controller at the e-mail address:

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